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A National LIMS For The Environment

Agency Of England And Wales

STARLIMS flexibility brings harmony to a diverse organization The Environment Agency is the leading public environmental organisation within England and Wales. The Agency is responsible for protecting and improving water quality, waste management, air quality, flood defence and all aspects of fish and land conservation.

The National Laboratory Service (NLS) is an integral part of the Environment Agency, providing chemical and microbiological analyses crucial to the operation of the organisation.  The NLS comprises 5 laboratories (4 in England and 1 in Wales) employing over 350 dedicated members of staff.  5 million analytical tests are performed each year, in addition to the 1.5 million field measurements taken by the Agency’s sampling team. 

 The Challenge

 

Jo Gawler processing sample bottles for analysis

Each laboratory daily receives several hundred sample bottles. To ensure the accuracy of testing methods, quality control (QC) samples must also be analysed. These QC procedures are applied consistently throughout the NLS.  Analytical results are posted to the Public Register and are utilised by the UK government and a variety of organisations to monitor the condition of our environment.

The need for a national LIMS became obvious in the 1990s and in 1998 a new national system commenced.

System Selection

After extensive consideration, StarLIMS™, from Lab Data Management Ltd, was selected as the preferred solution.  The key factors considered were:

Flexibility. The system had to handle the diverse working practices within the different laboratories, and be adaptable to future requirements (i.e., “future-proof”).

A rapid development phase for the system was essential for the projects’ success.

Compatibility with UKAS accreditation.

The capability of interfacing with diverse external systems such as, various pre-scheduling systems and the Water Quality Archive (the Public Register).

The Solution

Configuring STARLIMS™ to the NLS requirements began in1998, with implementation at Exeter in1999.  The system has since expanded to handle additional requirements with minimal disruptions.

The NLS merger of the Exeter and Reading laboratories creating a new “Super-Lab” at Starcross, presented new challenges to the STARLIMS™ system.  It resulted in a 60% increase in workload, and additional functionality to transfer work between NLS laboratories on demand.

In the words of Dave Wood, a member of the NLS Management Team and the project manager for the NLS STARLIMS™ implementation:

“The flexibility and scalability of the STARLIMS™ product facilitated the organisational change.”

The system is implemented as a client-server application licensed for 120 concurrent users over 5 sites.  Samples are quickly and accurately processed using barcode reading, and barcode label printing technology is used to enhance efficiency when handling bottles.

Integral to the system is an Analytical QC module, as QC samples account for approximately 17% of the workload. The Analytical QC module ensures the accuracy and precision of sample results are maintained to exacting standards.  This feature preserves UKAS accreditation.

The system design allows transfer of sample bottles and associated analytical tests between any of the laboratories, facilitating centres of expertise. Recently a quotations and charging module has been added to enhance system functionality.  This allows the NLS to improve its costs management, providing better accountability.

Benefits

As a strategic system STARLIMS™ provides the NLS with a number of benefits:

The fundamental creation of a harmonised LIMS across the organisation.

Analytical Quality Control is managed more consistently due to this harmonisation.

The flexibility to relocate work on demand within the organisation, maximising resources both tactically and strategically.

Standardised reporting procedures eliminated inconsistencies between laboratories both in sample reports and internal management reports.

Financial module provides the laboratories with a uniform quotations and charging system.

The Performance Monitoring module enhances resource planning and efficiency.

StarLIMS™ use of a multi-tier architecture, in which the business rules are maintained separately from the technology layer, allows the NLS to upgrade to new technology easily without loss of content.  This facilitates changes to the business process and implementation of new functionality.

Tips

Dave Samuels - A happy user at Starcross

On implementation no time lag between the legacy system running down and the STARLIMS™ system running up was allowed. 

LIMS is a strategic application that impacts many facets of the business infrastructure. 

It is vital to field a multi-disciplinary project team, involving the LIMS supplier, business process personnel, laboratory staff and appropriate technical and database support professionals. 

Summary

The STARLIMS™ implementation has brought many benefits to the NLS by providing a harmonised LIMS across the organisation.  STARLIMS™ accommodates differences in working practices within each laboratory whilst maintaining consistency of approach. New functionality can easily be provided and the system architecture facilitates new technology without major re-investment or loss of content.  The partnership between StarLIMS™ and the Agency, will allow the NLS to maintain its reputation for high quality analysis produced under exacting quality standards in the provision of environmental analytical services.

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