Training and Support
Our team of experts will work with you to make sure your organization is successful when using any of our Starlims solutions. Use our Support Portal to report a software issue, or to ask a question and track the status of an open ticket.
Starlims also offers comprehensive training courses at several of our global offices. Our three-to-five day training courses educate users on industry-specific solution functionality, deeper product capabilities, and much more.
Zendesk Portal (recommended)
To access our knowledge base or to open a ticket, you need to connect with your credentials on Zendesk Portal.
If you don’t have credentials, please contact your Starlims sales representative.
Phone
You can call Starlims support during business hours at :
Professional Services
From implementation through to training, Starlims is here to support you every step of the way. Learn how our team of experts acts as an extension of your organization to help you achieve your goals today and in the future.
Resource Center
Explore product, customer, and industry-specific content, all created with you and your organization in mind.